What levels of care does hospice software need to manage?

Medicare defines four levels: Routine Home Care (most common), Continuous Home Care (crisis management), Inpatient Respite Care, and General Inpatient Care. Software must track level-of-care changes, ensure clinical documentation supports the level billed, and manage per-diem rates for each.

How does hospice software handle recertification?

Software tracks benefit periods (two 90-day, then unlimited 60-day periods), alerts for upcoming recertification deadlines, manages face-to-face encounter requirements, and ensures physician recertification is documented before benefit periods expire.

Is hospice software different from home health software?

Yes, significantly. Hospice uses per-diem billing (not episodic), requires different clinical assessments (not OASIS), manages certification periods differently, includes bereavement tracking, and focuses on comfort care rather than rehabilitation goals.

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Best Hospice Software 2026

Compare the leading hospice and palliative care EHR platforms on clinical documentation, IDG workflow, compliance, and billing — with no pay-to-play rankings.

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Hospice Tools

EMR, timekeeping, and billing suite built exclusively for independent hospice and palliative care agencies, with flat per-user pricing and no census-based fees.

$85/mo per user · Flat per-user rate: eDocs EMR + Suite $85/mo per user; eBilling with integrated clearinghouse add-on $235/mo per NPI/site + $995 setup fee

Hospice-specific clinical charting (eDocs EMR)Integrated Medicare/Medicaid billing with clearinghouseTimeKeeper timesheets with mileage auto-calculationHIS & IDG compliance dashboardsNative iOS/Android mobile apps

Only major hospice EMR with published flat per-user pricing

Built ground-up for hospice — not adapted from home health

Free trial available

Smaller vendor with less brand recognition than enterprise alternatives

eBilling module is a costly add-on

Best for: Independent hospice and palliative care agencies wanting transparent, census-agnostic pricingVisit Site

Axxess Hospice

Cloud-based hospice EHR designed by hospice experts, combining IDG collaboration, HOPE-model compliance, automated billing, and a HIPAA-compliant mobile app.

Pricing not published

IDG Center for interdisciplinary meeting prep and real-time collaborationAutomated NOEs, NOTRs, and claims submissionDrug interaction checks and medication titration supportHOPE model compliance toolboxFlexible scheduling with bulk visit creation

CHAP, ACHC, and HITRUST certified

Strong HOPE transition support

Intuitive mobile experience for field staff

Pricing not publicly listed — requires sales demo

No self-serve trial

Best for: Hospice agencies prioritizing compliance-driven workflows and IDG team collaborationVisit Site

Netsmart myUnity Hospice

Enterprise hospice EHR within the myUnity post-acute platform, offering a single patient record across hospice, palliative, home health, and senior living settings.

Pricing not published

Single unified patient record across post-acute settingsStreamlined IDG meeting preparation with automated agenda generationCareConnect™ interoperability with hospitals and community partnersHOPE documentation and quality measure trackingAI-assisted referrals and admission automation

CHAP-verified platform purpose-built for hospice workflows

Strong interoperability across post-acute care continuum

AI augmented intelligence features

Pricing not publicly listed — enterprise sales process required

Broad post-acute platform may feel over-engineered for smaller agencies

Best for: Mid-to-large hospice organizations wanting a unified post-acute EHR across service linesVisit Site

KanTime Hospice

Web-based hospice EMR with full IDT management, bereavement tracking, volunteer management, and direct clearinghouse billing integrations for hospice benefit period compliance.

Pricing not published

IDT (Interdisciplinary Team) management with automated care plan generationBereavement management with customized alerts and trackingVolunteer management for 5% service requirement complianceDirect billing clearinghouse integrations (Waystar, Ability)HQRP automated data collection

Hospice-specific features like volunteer and bereavement management

Offline/online 24/7 access on iOS, Android, and Windows tablets

Eliminates on-premise server infrastructure

Pricing not publicly listed — demo required

Limited publicly available user reviews

Best for: Hospice agencies needing strong IDT workflows, volunteer management, and HQRP complianceVisit Site

MatrixCare Hospice

Hospice EHR from a leading post-acute software provider, focused on data analytics, interoperability, QAPI program support, and revenue cycle management for hospice agencies.

Pricing not published

Hospice-specific clinical documentation and care planningBuilt-in data analytics and performance reportingRevenue cycle management and claims processingQAPI program tools including infection control and adverse event managementInteroperability with hospitals and health systems

Established vendor with broad post-acute care footprint

Strong analytics and regulatory compliance tools

CAHPS survey services integration

Pricing not publicly listed — requires sales engagement

Feature depth may exceed needs of smaller hospice-only agencies

Best for: Hospice organizations seeking enterprise-grade analytics and interoperability within a post-acute ecosystemVisit Site

Homecare Homebase (HCHB) Hospice

Integrated hospice platform combining clinical management, revenue cycle operations, smart scheduling, and predictive analytics for hospice and palliative care agencies.

Pricing not published

PointCare mobile app for field hospice cliniciansSmart Scheduling for visit coordinationRevenue cycle services with authorization managementPredictive hospitalization risk modelingCurate Scribe clinical documentation tool

97.6% reported customer retention rate

Serves agencies from startup through enterprise scale

Integrated analytics with branch and patient-level dashboards

Pricing not publicly listed — demo or sales call required

Platform spans home health and hospice — may require configuration for pure hospice focus

Best for: Hospice agencies wanting a deeply integrated clinical, scheduling, and revenue cycle platform with predictive analyticsVisit Site

By Misha Catalano, Founder & Lead Software AnalystLast reviewed May 2026

Data verified May 2026

What is Hospice Software?

Hospice software manages end-of-life care operations for hospice agencies providing palliative care to terminally ill patients. These platforms handle the specialized clinical, operational, and regulatory requirements of hospice care — interdisciplinary team coordination, Medicare hospice benefit management, bereavement follow-up, and quality reporting. Clinical documentation supports the unique assessment tools used in hospice including pain scales, symptom management protocols, and prognostic indicators. The software manages election of hospice benefit, certification and recertification periods, and compliance with Medicare Conditions of Participation. Bereavement modules track the required 13-month bereavement follow-up for family members after patient death.

Key Features to Look For

IDT Coordination

Coordinate interdisciplinary team meetings and care plans across nursing, social work, chaplaincy, and therapy.

Clinical Documentation

Hospice-specific assessment tools, symptom management charting, and visit documentation.

Certification Management

Track hospice election, certification periods, and face-to-face encounter requirements.

Medicare Billing

Per-diem billing under Medicare hospice benefit with level-of-care management and claims submission.

Bereavement Tracking

Manage 13-month bereavement follow-up program for family members with outreach scheduling.

Quality Measures

Track CAHPS Hospice Survey results, quality measures, and QAPI program documentation.

How Much Does Hospice Cost?

Brightree Hospice uses custom pricing. MatrixCare Hospice uses custom pricing. Axxess Hospice starts at $5/visit. WellSky Hospice uses custom pricing. Netsmart Hospice uses custom pricing. KanTime Hospice starts at $200/month. Complia Health uses custom pricing. Most hospice agencies spend $500-$3,000/month depending on census and features.

Frequently Asked Questions

How We Evaluate Hospice

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