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5 Results

Birdeye logo

Birdeye

Top Rated

All-in-one reputation platform. Reviews, surveys, and listings.

Review monitoringSurveysListingsSocial
4.6(5,200)
Contact for pricing
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Podium logo

Podium

Customer interaction platform. Reviews, messaging, and payments.

ReviewsText messagingWebchatPayments
4.5(4,800)
$289/mo
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Reputation.com logo

Reputation.com

Enterprise reputation management. Reviews across 100+ sites.

Enterprise100+ sitesSentimentCompetitive
4.3(2,100)
Contact for pricing
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Trustpilot logo

Trustpilot

Trusted review platform. Collect and showcase customer reviews.

Trusted platformWidgetsSEO boostInvitations
4.4(12,000)
Free / Custom
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Grade.us logo

Grade.us

Review management for agencies. White-label and multi-location.

White-labelMulti-locationReview funnelReports
4.5(1,200)
$110/mo
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By Misha Catalano, Founder & Lead Software AnalystLast reviewed May 2026
Data verified May 2026

What is Review Management Software?

Review management software helps businesses monitor, respond to, and leverage online reviews across platforms like Google, Yelp, Facebook, Trustpilot, and industry-specific sites. These platforms aggregate reviews from dozens of sources into a single dashboard, enabling timely responses without checking each platform individually. Review generation tools send automated requests to satisfied customers, increasing the volume of positive reviews. Sentiment analysis identifies trends in customer feedback and alerts to emerging issues. Response management provides templates and AI-assisted reply suggestions for efficient engagement. Review widgets display positive reviews on your website. Analytics track review volume, average ratings, response times, and sentiment trends over time. For multi-location businesses, location-level performance benchmarking identifies which sites need attention.

Key Features to Look For

Review Monitoring

Aggregates reviews from Google, Yelp, Facebook, and dozens of other platforms in one dashboard.

Review Generation

Sends automated review requests to customers via email and SMS after transactions.

Response Management

Responds to reviews across platforms with templates and AI-assisted reply suggestions.

Sentiment Analysis

Analyzes review text to identify themes, trends, and emerging customer concerns.

Review Widgets

Displays curated reviews on your website to build social proof and trust.

Multi-Location Analytics

Compares review performance across locations with benchmarking and ranking.

How Much Does Review Management Cost?

Review management starts at $30–$75/month for single-location businesses—Birdeye at $299/month, Podium at $249/month (includes messaging), and ReviewTrackers at custom pricing. Budget options include Grade.us at $54/month and NiceJob at $75/month. Multi-location platforms cost $50–$150/location/month with volume discounts. Enterprise solutions for 100+ locations use custom pricing at $10,000–$50,000/year. Free tools include Google Business Profile for monitoring and responding to Google reviews.

Frequently Asked Questions

How We Evaluate Review Management

VendorPick rankings are based on verified user reviews, transparent pricing data, and feature analysis — never pay-to-play placements. Vendors cannot pay to influence their ranking or placement on our platform.

Our team regularly updates pricing, features, and review data to ensure accuracy. We aggregate reviews from multiple trusted sources and weight recent reviews more heavily to reflect the current state of each product.

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